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Career Opportunities JOB DESCRIPTION: FXDD is looking for bright technically oriented candidates to fill the Technical Account Manager role(TAM). The TAM works directly with institutional clients supporting the sales team from a technical side. This role is accountable for all technical issues within the client relationship. Candidate should be self-motivated, energetic, driven and looking to build a career in a fast-paced market environment at a top brokerage firm. We offer a competitive salary, medical benefits, 401(k) plan and an exciting work environment.JOB REQUIREMENTS: -Be able to speak and write clearly-Have a good GPA from a top university -Be flexible to work various shifts -Have proven ability to own and manage multiple customer relationships -Drive resolution of customer issues -Apply fundamental troubleshooting to each customer issue -Use project management methodology to track and drive customer requirements and technical solutions -Sound decision making and critical thinking skills -Ability to mentor and coach team members -Organization and prioritization skills
High Level Technical Knowledge of the following: ABOUT FXDD: FXDD is an online retail forex company dedicated to providing superior customer service and powerful technology. We are a subsidiary of the world's No. 3 inter-dealer broker firm, Compagnie Financiere Tradition, a global leader with a 40-year history of servicing over 7,000 institutional clients. FXDD provides commission-free forex trading, true interbank pricing, narrow bid-to-ask spreads (2-pip spread on EUR/USD and USD/JPY and 3-pip spread on GBP/USD and USD/CHF), mini accounts, fully-automated execution, and much more. For additional information, please visit www.fxdd.com.If you are interested in pursuing a career with FXDirectDealer, please email your resume and cover letter to our Human Resources Department.
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